China has more Internet users than any other country in the world. Internet cafes (网吧 wǎngbā) are abundant throughout China. Many of them are designed mainly for gaming though and are not useful places to do business. It is cheap (¥1-6 an hour) to use a computer, albeit one with Chinese software. Internet cafes are supposed to require users to show identification (passport), but enforcement varies by region. Traffic may be monitored.
It may be difficult to find an Internet-cafe with any service beyond simple access. If you need to use a printer or burn a CD, expect to search for the service, paying a fairly high price when and if you find it. The exception is tourist areas such as Yangshuo where these services are fairly readily available, though still at a price. In general: printing, photocopy, fax and other business services can be provided by small shops in every town. Look for the characters 复印 (fùyìn) meaning "photocopy" and you will likely be able to get the service you need. Printing costs about ¥2 per page and photocopies are ¥0.5 per page. These shops may or may not have Internet access so bring your materials on a flash drive.
Some hotels provide access from the rooms that may or may not be free; others may provide a wireless service or a few desktops in the lounge area.
Also, quite a few cafes provide free wireless Internet service — for example, Costa Coffee, Italy cafe, Feeling4Seasons Cafe in Chengdu, Padan cafe in Shanghai, etc. Some cafes, especially in tourist areas such as Yangshuo, even provide a machine for customer use.
A word of caution: as elsewhere, public computers and the Internet are not secure. Assume that anything you type is not private. Do not send extremely sensitive data such as banking passwords from an Internet cafe. It may be better to purchase a mobile data card for use with your own computer instead (these generally cost ¥400 and data plans run ¥10-¥200 per month depending on your usage). Wi-Fi is the least secure of all.
If you are connecting to the Internet with your own computer, be aware that some places (especially college campuses) require you to use Microsoft Internet Explorer and to install dedicated software on your system and/or accept certificates in order to use their services. For Macintosh or Linux users, look into using a browser that can pass itself off as Microsoft's Internet Explorer, such as Opera.
E-mail access through an Internet based service is very helpful to have. Examples (free) include Yahoo, Google, Hotmail, etc. But, keep in mind that almost all of these have co-operated with, and given personal information to, the authorities. As elsewhere, if your email provides evidence of a crime, do not be surprised if you get caught.
Internet censorship is widely practiced in China, but does not apply to Hong Kong and Macau. In mainland China, pornographic and political sites are routinely blocked, and many other sites with a broad range of content are also subject to censorship of varying degrees.
In May 2010, YouTube, Facebook, Twitter, Angelfire, LiveJournal, Xanga, Blogspot, WordPress, Picasaweb, and Dropbox are all banned.
Google, Wikitravel, Wikipedia, Flickr are available, although webpages that contain sensitive keywords will almost certainly trigger the censorship system, called the Golden Shield (金盾) (or euphemistically, the Great Firewall or GFW ) and result in the message "your connection is reset". The same sometimes goes for international news sites such as BBC, CNN, Reuters and The Economist. However as of March 2011 all of these sites are freely accessible.
Censorship is often tightened during certain sensitive periods, such as the annual meeting of China's parliament in March, the CCP congress every fourth October, and anniversaries such as the National Day in October and the Tiananmen massacre in June.
The simplest way to access blocked sites is to use a proxy server but even then, most sensitive political issues will be blocked as the contents are not encrypted. Other ways to bypass censorship include downloadable software such as Freegate, Tor  and Psiphon . These introduce certain levels of encryption, and therefore so-called sensitive content can be seen. These should be downloaded before entering China as access to their official websites are blocked. A serious internet user may wish to use a VPN (Virtual Private Network) which usually provides users with more stable and reliable access to banned websites for a fee starting from a few dollars per month.
It is a legal offence to upload and submit any materials seen as subversive. However, regular internet users, especially English-speakers without political backgrounds, are usually free to write and send anything without problem.
Certain companies like Yahoo have a track record of helping the government crackdown on political dissidents. In 2005, Shi Tao, a journalist in China, was imprisoned for ten years for releasing a document of the Communist Party to an overseas Chinese democracy site after Yahoo! China provided his personal Yahoo emails to the Chinese government.
Please fix it!
China has some local English language news media. CCTV 9 is an English channel available 24/7 in most cities; CCTV 4 has a short newcast in English every day.
China Daily is an English language newspaper available in hotels, supermarkets, and Beijing newstands.
There are also a few English magazines such as China Today and 21st Century.
There is no longer any problem getting most foreign news in China.
Hotmail, Yahoo, GMail and other web-based email providers are readily accessible from any PC though GMail will be intermittently blocked. Their news pages are almost all available too. Since April 2008, YouTube is unavailable. If there is some item you cannot access, ask a friend to email it to you directly.
The better hotels often have satellite TV in the rooms.
More and more business hotels have Internet links for your laptop in each room: 7 Day Inn and Home Inn are two nationwide chains of impeccable cleanliness with such links and cost ¥150-200 per night. Other locally-owned hotels offer the same standard for ¥60/night.
Top hotels also sell major newspapers from around the world and business-oriented publications like The Economist, albeit at very high prices. Some provide international newspapers free for reading in their coffee shops.
The Chinese Post Office is generally reliable and sometimes quick. There are a few things you need to adapt to:
Incoming mail will be both faster and more reliable if the address is in Chinese. If not, the Post Office has people who will translate but that takes time and is not 100% accurate.
It will be very helpful to provide the receiver's phone number with packages or expedite mails. The customs and delivery postmen usually need it.
Do not seal outgoing packages before taking them to the Post Office; they will not send them without inspecting the contents. Generally it is best to buy the packing materials at the Post Office, and almost all Post Offices will pack your materials for you, at a reasonable price.
Most Post Offices and courier services will refuse to send CDs or DVDs, this can be circumvented by placing them in CD wallets along with lots of other things and finally packing the space in with clothes, giving the appearance of sending your stuff home, also easier to send by sea as they care less.
International fax (传真 Chuánzhēn) services are available in most large hotels for a fee of a dozen renminbi or more. Inexpensive faxes within China can be made in the ubiquitous photocopy outlets that have the Chinese characters for fax written on the front door.
Telephone service is more of a mixed bag. Calling outside the country is often difficult, and usually impossible without a calling card, which can often only be bought locally. The good news is these cards are fairly cheap, and the connection is surprisingly clear, uninterrupted and delay-free. Look for IP Telephone Cards, which typically have a value of ¥100 but sometimes can be had for as little as ¥25. The cards have printed Chinese instructions, but after dialing the number listed on the card English-spoken instructions are available. As a general indication of price, a call from China to Europe lasts around 22 minutes with a ¥100 card. Calls to the U.S. and Canada are advertised to be another 20% cheaper.
If your line allows for international direct dialling (IDD), the prefix for international calls in China is 00. So if you wish to make an overseas call, you would dial 00-(country code)-(area code)-(tel number). Note that calls from the mainland to Hong Kong and Macau require international dialling. IDDs could be very expensive. Ask the rate before calling.
Cellular phones are very widespread and offer very good service in China. They play an essential role in daily life for most Chinese and for nearly all the expatriates in China. The typical expat spends a few hundred yuan buying a phone, then about ¥100 a month for the service; tourists might use it less.
If you already have a GSM 900/1800 cellphone, you can roam onto Chinese networks, but calls will be very expensive (¥12-35/minute is typical). UMTS/HSDPA roaming is not available with every carrier, but you can buy a local SIM card for 3G data access (see below). Chinese CDMA networks require R-UIM (SIM card equivalent), so American CDMA phones will not work off the bat, but it's possible to program a new Chinese prepaid number into one at some shops for a fee of ¥100-400 — just don't forget to restore your old number before you leave.
For a short visit, consider renting a Chinese cell phone from a company such as Pandaphone . Rates are around ¥7 a day. The company is based in the US but has staff in China. Toll free numbers are 866-574-2050 in the U.S. or 400-820-0293 in China. The phone can be delivered to your hotel in China prior to your arrival and dropped off there at the end of your trip, or shipped to you in the US. When you rent the phone, they will offer you an access code for calling to your country, which is cheaper than buying a SIM card from a local vendor and dialing directly.
If you're staying for more than a few days, it will usually be cheaper to buy a prepaid Chinese SIM card; this gives you a Chinese phone number with a certain amount of money preloaded. Chinese tend to avoid phone numbers with the bad-luck digit '4', and vendors will often be happy to offload these "unsellable" SIM-cards to foreigners at a discount. If you need a phone as well, prices start around ¥100/200 used/new. Chinese phones, unlike those sold in many Western countries, are never "locked" and will work with any SIM card you put in them.
China's two big operators are China Mobile  and China Unicom . Most SIMs sold by the two work nationwide, with Unicom allowing Hong Kong/Macau/Taiwan usage as well. There is usually a surcharge of about 1RMB/min when roaming outside the province you bought the SIM, and there are some cards that work only in a single province, so check when buying. You may also need to manually activate national roaming, which may incur a small daily surcharge as long as it's active. Avoid the cheaper wireless phones called PHS (小灵通 xiǎolíngtōng, see "Area Codes"); they only work in one city. PHS are excluded from networks now.
International calls have to be enabled separately by applying for China Mobile's "12593" or China Unicom's "17911" service; China Mobile requires a 1000 RMB ($151 USD) deposit to enable this service, while China Unicom works by default. Once the service is enabled, punch in the code before the number you want to call and you're set. At time of writing, China Mobile is the cheaper of the two with calls to North America/Asia around ¥0.4/min. You can also use prepaid cards for international calling; just dial the number on the card as with a regular landline phone, and the charges will go to the prepaid calling card.
To recharge, visit the neighborhood office of your mobile service provider, give the staff your number and pay in cash to recharge your account. Alternately, many shops will sell you a charge card, which has a number and password that must be used to call the telephone company to recharge the money in your account. You will be calling a computer and the default language is Chinese, which can be changed to English if you understand the Chinese. Charge cards are sold in denominations of ¥30, 50 and 100. (If you're on Unicom, you have a local bank account, and you understand Chinese, you can recharge by bank transfer online; this is cheaper and sometimes there will be special offers for recharging this way)
For mobile data addicts, the "Wo" 3G USIM from China Unicom starts at ¥96/month for 240 nationwide minutes, 10 videocall minutes, 300MB data, and some free multimedia/text content (ringtones, mobile news reports, wallpapers, music videos, etc). Incoming transmissions (video/voice call, text) from anywhere is completely free. For short-term use there is no longer a basic service fee, with calls around ¥1/3 min, text messages ¥0.10 each and data ¥10/MB (overage for the ¥96 plan is a more reasonable ¥0.15/min, ¥0.10 per text ¥0.3/MB). The student plan (¥66 for 50 minutes, 240 texts, everything else same as ¥96 plan) is also an option. China Mobile offers their "Easy Own" prepaid card, the offer also include the option of grps/edge-packs: ¥100 or ¥200 for 1 or 2 GB of data a month. It's possible to de-/activate this service with a short message to the number 10086. There is also a 5 G cap (maximum charge per month) of ¥500.
See also cell phones.
The country dialing code for mainland China is 86. Hong Kong, Macau and Taiwan have their own separate country dialing codes which are 852 for Hong Kong, 853 for Macau and 886 for Taiwan.
Major cities with eight-digit numbers have a two-digit area code. For example, Beijing is (0)10 plus an eight-digit number. Other places use seven- or eight-digit local numbers and a three-digit area code that does not start with 0, 1 or 2. So for example: (0)756 plus 7 digits for Zhuhai. The north uses small numbers, the south has larger numbers.
Normal cell phones do not need an area code. The numbers are composed of 130 to 132 (OR 156/186) plus 8 digits (China Unicom, GSM/UMTS), 133/153/189 plus 8 digits (China Telecom, CDMA) or 134 to 139 (OR 150/152/158/159/188) plus 8 digits (China Mobile, GSM/TD-SCDMA).
Some mobile phones (小灵通 xiǎo língtōng) work only in the province or city in which they are registered. These have numbers that look exactly like land line numbers for their cities. They are the cheapest choice, both for cost of phone and for usage fees, but not flexible enough for most travelers. The technology is neither GSM nor CDMA, but basically a cordless phone on steroids called PHS. PHS phones can be reprogrammed with a new local number for each province; if you have brought your own (from Japan, for instance) it can be programmed with a local number for a small fee (beware that both of the PHS carriers in China are winding down their networks and are scheduled for complete shutdown in 2011).
The following emergency telephone numbers work in all areas of China; calling them from a cell phone is free.
Patrol Police: 110
Fire Department: 119
(Government-owned) Ambulance/EMS: 120
(some areas private-owned) Ambulance: 999
Traffic Police: 122
Directory inquiries: 114
Consumer Protection: 12315
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