Three Steps to avoid fraud when booking travel online for your Vietnam holiday

Thousands of foreign consumers are victims of web fraud every year after booking bogus flights or holidays online.

Earlier this year a gang of internet fraudsters was found guilty of conspiracy to defraud after swindling one million USD from innocent holiday makers. The gang had taken-over five legitimate holiday firms in Ho Chi Minh and Hanoi during a three year period. They then traded under various names, including Ciao Travel and Luxury Travel Ltd, and advertised cheap holidays that did not exist.

We advises Vietnam consumers to take three simple steps to ensure they are not a victim of fraud when booking travel on the internet.

Step 1> You can check Business Registration Certificate of Travel Company with Ministry of Planning and Investment.

Business Registration Certificate looks like this

a> First: You can reqest your company to give the Tax Number & Name of Company in English b> Then, use the Tax Number - or - Name of Company >> fill in the Search Box of Ministry of Planning and Investment website: follow this link : http://hieudinh.dangkykinhdoanh.gov.vn/en-us/checkexistname.aspx c > Then Check the Tax Number and Name of Company on results

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Step 2 > Now You can check Travel Agency License with Vietnam National Administration of Tourism

Travel Agency License looks like this

a> First: , follow this link : http://www.vietnamtourism.com/e_pages/service/company.asp you will see two box to fill in : >> first box , select the location where the company based in where ( Most in Hanoi or Ho Chi Minh city) >> second box : Please type the name of company you want to search , >> Then hit ENTER: ( please hit Enter on your keyboard)

b> Then Check the Name of Company on results

 

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Step 3 > Make sure you've got the right paperwork.


When you have booked and paid for your flight or holiday online you should receive a confirmation document outlining the travel arrangements and the money you have paid.
Now aday , Vietnam Airlines using the Electronic ticket (E-ticket) for customers , so when you book a trip with Vietnam Travel Company, please request them to send the E-ticket to you, and normally after 5 working days.

Check that the payee names on the E-ticket match with who you have paid .