Most of these tips are common sense, and you probably practise them in your own country, but they can make a real difference.

Emergency situations

In an emergency that requires ambulance, police or fire services dial 114 from any telephone. In the case of a non-emergency crime you should contact your local police station.

Insurance

We strongly advise that you take out adequate insurance before you leave to cover you for any health and medical issues, and also for theft or damage to your belongings.

Tips to help you stay safe

Using public transport & taxis

• Avoid waiting alone at bus stops and on streets in the evening after 10PM.
• Do not use local bus.
• Avoid sitting in alone at the Park.
• Walking near railway lines can be very dangerous; never touch them.
• Always use a licensed taxi – check the back of the taxi , and writing down to your note paper.
• It is not safe, if your cross the street without exprience, , step by step if your must to do it .. never run when you crossing the street.
• If you need immediate assistance when travelling on a bus or train you can call the British Transport Police free on 113.

Be safe on the streets

• Stay on the pavement walking towards oncoming traffic.
• Look both ways when you cross the street – remember cars drive on the right in Vietnam.
• Never carry large amounts of money with you, but always make sure you have enough for a phone call and a bus or taxi home.
• Keep your handbag and belongings close to your body and wear them in front of you.
• Avoid using cash machines at night or in isolated places, and always be aware of people around you.
• Try not to display expensive items like laptops, mobile phones and jewellery.
• Avoid confrontation – if you are harassed, try to remove yourself from the situation.
• If you think you are being followed, find the nearest public place and ask for assistance.

At your accommodation

• Avoid leaving valuables in your room.
• Make sure your room door is locked when you leave.
• All paid-for accommodation has to have a working smoke detector and alarm.
• Make sure you turn off all gas and electrical appliances (except the refrigerator) when you go out.
• When you arrive at your accommodation, familiarise yourself with the fire exits, assembly points and the location of fire extinguishers.
• Make sure your accommodation provider supplies you with information about the procedures for emergency evacuation.